Free shipping from 50€ 3
High Speed Delivery! 4
✆ Hotline: +49 (0)201 / 559 718 6
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FAQ - Frequently Asked Questions

Here you will find the most frequently asked questions and our answers. If you have a question that is not listed here, send it to us via our contact form or simply give us a call.

HOTLINE: +49 (0)201 / 559 718 6

We do not have a catalogue!

We are a pure online shop. Catalogues cost a lot of money and are difficult to keep up-to-date.

And to be able to offer our customers the best prices, we have decided against a printed catalogue.

We hope that you can benefit from this as well.

During these times you can reach us at +49 (0)201-5597186:


Mon. - Sat: 11.00 o'clock to 19.00 o'clock

Our dispatch warehouse is located in the same building as the shop.

For shop visitors this means that everything that is "in stock" in the online shop can be tried on and bought here on site.

Your order will be associated with your customer account, if you have previously created a customer account or registered at the checkout of your order. Guest orders cannot be assigned to a customer account afterwards.

Some manufacturers have strange size ideas or convert wrong (especially for shoes from the USA). In such cases our size labelling counts.

No. Unless you would like to pay the cleaning costs. Please make sure that the clothes come back clean (i.e. not dirty or contaminated with animal hair). They should also not smell like an ashtray or chip shop.

We always send out orders only when all products are in stock. In urgent cases please either order only products in stock, or place one order with products in stock and another with products not in stock.

The return shipping costs in case of cancellation or exchange are to be covered by yourself. We deliver free of charge from 50,00 Euro value of goods (within Germany only). So once we take over the shipping, and once you. We think it is fair for both sides.

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Payment methods and shipping

security and trust

Service-Hotline

+49 (0)201 / 559 718 6
Mo. - Sa.: 11.00 am to 7.00 pm

  • 1 former own sales price within the last 30 days before the application of the price reduction
  • 2 Valid for deliveries to Germany . For delivery times for other countries and information on calculating the delivery date, see Shipping and payment information
  • 3 within Germany from 50€ order value
  • 4 Orders before 1pm will be dispatched on the same working day!
  • * incl. statutory VAT plus shipping costs
  • ** Our company collects reviews via the independent service providers SHOPVOTE and SHOPAUSKUNFT. SHOPVOTE uses automatic and manual measures to verify reviews. Information on the authenticity of customer reviews on SHOPVOTE can be found here
    A review of the ratings by Shopauskunft did not take place before their publication. The reviews could come from consumers who have not purchased or used the goods or services. After receiving a notification email, traders can verify the reviews and inform about the verification in the shop.
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